League City Family Clinic
Actively Accepting New Patients
What is Tele-Medicine
Tele-Medicine allows you to discuss symptoms, medical issues, and more with a healthcare provider in real-time utilizing video conferencing technology. Using Tele-Medicine, you can receive a diagnosis, learn your treatment options, and get a prescription.
What do I need for a Tele-Medicine visit and how do I schedule it?
- -Active Patient Portal Account or the Healow app. Download the Healow app from the iOS or Google Play store and use practice code AEGGBD.
-High Speed Internet connection.
-Recent Windows / Mac Computer with Web Cam, Microphone and Speakers. (Or Headset).
-Signed Tele-Medicine consent Form.
-Our staff will check your insurance eligibility and confirm the appointment. You will receive an email confirmation about your Tele-Medicine visit with a link to begin the visit.
-If a co-pay or deductible applies, our staff will contact you to collect the payment prior to the visit. Medicare is temporarily covering Tele-Medicine visits.
Simply click here to access the patient portal to begin
How do I begin a scheduled Tele-Medicine visit?
-Please login to the Patient Portal or the Healow app up to 30 min prior to your scheduled appointment time.
-Navigate to your Appointments tab, and click on Join TeleVisit button.
-Enter your vitals if available, and click on Submit Vitals button.
-Go through the TeleVisit System Compatibility Check to ensure your TeleVisit can go smoothly.
-Click on Proceed, and then Start TeleVisit.
-Doctor will get a notification that your are online, and will review your chart and then join the Tele-Visit.
Ensure you are using Google Chrome if utilizing a computer
Check your internet connection speed at www.speedtest.net. To ensure a optimal connection, speed of at least 30 Mbps down and 6 Mbps up is required
When is it appropriate to schedule a Tele-Medicine Visit?
-Tele-Medicine visits are can be appropriate for a variety of care needs for our current clinic patients.
-Urgent care illnesses such as respiratory infections, allergies, cold symptoms, rashes, urinary tract infections, and COVID-19 screening.
-Chronic disease management such as Diabetes, Hypertension, Thyroid disease, and Anxiety / Depression.
-Reviewing Test and / or Lab results.
-Most major Medical Insurances and some Medicare plans are currently covering Tele-Medicine / Virtual visits.
When it may not be appropriate to schedule a Tele-Medicine visit?
-New clinic patients. At this time, we are not accepting new clinic patients.
-Annual visits or Physicals.
-Certain illnesses such as cold symptoms which are not improving, abdominal pain, joint pains / strains etc.